INSTRUMENT · SUPPORT CHANNELS
Contact us
Have a question or need help? We're here to assist you. Pick the right channel below.
EMAIL SUPPORT
Get help with your account or technical issues
support@reelforgeai.io
BUSINESS INQUIRIES
Partnerships, enterprise plans, and collaborations
business@reelforgeai.io
PRIVACY & LEGAL
Data requests, privacy concerns, and legal matters
legal@reelforgeai.io
FORM · OUTBOUND
Send us a message
COMMON QUESTIONS
Frequently asked questions
How long does it take to get a response?
We aim to respond to all inquiries within 24-48 hours during business days.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Go to Settings > Billing > Cancel Subscription.
How do I request a refund?
We offer a 7-day money-back guarantee. Contact support@reelforgeai.io within 7 days of your purchase for a full refund.
How do I delete my account?
To delete your account and all associated data, please contact privacy@reelforgeai.io with your request.
EXPECTED RESPONSE TIMES
- General Inquiries24-48 hours
- Technical Support12-24 hours
- Billing Issues12-24 hours
- Privacy RequestsUp to 30 days
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